Policy & compliancePrivacy first

Privacy Policy – Spectrum Outfits

We are committed to protecting your personal information while delivering a seamless and personalised fashion experience across our platforms.

Spectrum Outfits Private LimitedLast updated: October 2024

Spectrum Outfits Private Limited ("we/us/our") respects the privacy of our customers and users of our website and services ("you"). Our practices and procedures regarding the collection and use of your data and information are detailed in this privacy policy, which explains how we may collect, use, share, transfer, and disclose your information.

We collect only the information necessary to provide you with our services, process and deliver your orders, communicate about your order status, or provide relevant marketing or other services deemed necessary by us in connection with our business operations.

For the purpose of this Privacy Policy, Sensitive Personal Data or Information ("SPDI") is as defined under the Information Technology Act, 2000, and its associated rules. Personal Information in this policy includes SPDI wherever applicable.

No card details stored

We process payments securely via trusted gateways and never retain your credit or debit card information.

No data rental or sale

Your personal information is safeguarded and never sold or rented to third parties without your explicit consent.

Transparent cookies

Cookies are used only to recognise returning visitors, understand site usage, and improve your browsing experience.

Collection of Personal Information

We collect personal information when you voluntarily share it with us to help deliver an accurate and tailored experience.

  • When placing an order or registering on our website name, gender, mailing/shipping/billing address, email, and phone number.
  • When signing up for newsletters email address.
  • When using special services additional information relevant to the service.

We may also collect general demographic or anonymous information that does not personally identify you.

You represent that the information you provide is accurate, up-to-date, and that you have all rights, permissions, and consents to provide the same.

Use and Processing of Personal Information

We use your information to deliver and enhance our services, underpinned by lawful business purposes.

  • Handling inquiries, complaints, and customer service requests
  • Responding to queries and fulfilling requests regarding our products or services
  • Customising our offerings to your preferences
  • Analysing user trends to improve our products and services
  • Sending updates about new products, services, or important notifications
  • Legitimate business purposes
  • Complying with legal obligations or judicial processes
  • Any other purpose in connection with our business operations

Disclosure of Personal Information

We do not rent, trade, or share your personal information with third parties for marketing purposes without your consent. We may share your personal information in the following situations:

  • For our own marketing purposes
  • With third parties legally entitled to request such information
  • During business reorganisation, merger, or sale of assets
  • With group companies, affiliates, and service providers for operational purposes

Cookies and Tracking

We use cookies, pixel tags, and similar technologies to store information when you visit our website. These technologies help us recognise consented information, improve navigation, and present relevant product or service updates.

Cookies do not contain personal information and are used solely to tailor and enhance your experience on our website.

Opting out: You may disable cookies via your browser settings; however, this may limit website functionality and your experience.

Information Provider’s Rights

You may withdraw consent for the use of your Sensitive Personal Data or Information (SPDI) at any time by contacting spectrumoutfits@gmail.com. Withdrawal applies prospectively and may affect service availability.

You may request access, review, modification, or deletion of your SPDI by contacting us, subject to applicable verification steps.

Certain data may not be modifiable due to legal, regulatory, or law enforcement requirements.

Security Practices and Procedures

We implement reasonable security measures to protect your SPDI and require our partners who process or store your data to maintain comparable security standards.

While we take robust precautions, we are not liable for any data loss or misuse caused by Force Majeure events, including but not limited to fire, flood, hacking, or unauthorised access.

Personal Data Deletion Requests

You may request deletion of your personal data by emailing spectrumoutfits@gmail.com with sufficient information to verify your identity, such as your registered email, phone number, or order ID.

Certain data may be retained for legal compliance, fraud prevention, dispute resolution, or other legitimate business purposes.

Deletion requests may result in limited service availability, and Spectrum Outfits shall not be liable for such limitations.

Grievance Redressal

For any discrepancies or grievances regarding the processing of SPDI, you may contact our privacy team for prompt assistance.

Email: spectrumoutfits@gmail.com